FAQs

1. Offering you our products specification standard (tested by HPLC, UV, GC and TLC etc.)
2. Free samples could be sent to check the product quality before ordering.
3. If you have special requirement on the product, we may customize it according to your requirement until to your approval.

1. We could provide some free samples, but the shipping cost should be on the customers’ account. You can either pay the shipping cost or arrange a courier to collect the samples.
2. For the high value product, our MOQ starts from 1g and generally starts from 10g.

For other low value product, our MOQ starts from 1kg.

1. Proforma invoice will be sent against your Purchase order or simple email confirmation;
2. You can order from Alibaba website;
3. We can accept payment by T/T, Western Union, Escrow etc.

Samples: please expect 5-7 days by FedEx,EMS, UPS,TNT.

Formal Orders: please allow 5-8 days by Air, 20-35 days by Sea.

We offer an unconditional, full money back guarantee. If you are not 100% satisfied with our products, return all goods back (in good conditions) to us within 60 days and we will fully refund your money. No questions asked.